The shopping cart automatically calculates shipping for your order when ordering on-line. It will calculate the correct shipping for your order whether you are ordering 10 LBS or 500 LBS of materials, contained in one box or 10.
Occasionally, the rate calculated by the shopping cart will be incorrect, in which case we will contact you. We reserve the right to cancel any order for which the shipping has not been correctly computed.
We ship within three days of your order, usually on the same day. Orders placed on Friday will ship on Monday.
We offer 2 options: FedEx Ground or the US Postal Service. Our preferred shipping method is FedEx Ground as it offers accurate packaging tracking and email updates. Unless you have a good reason to use the post office, we’d suggest you choose FedEx Home delivery if you have a residential delivery address, or FedEx Ground if you have a commercial delivery address.
We highly recommend that you choose Priority Mail when using the USPS, as Parcel Post can take a very long time, and oils do not like to sit around in hot warehouses.
If you are ordering over 500 LBS of material, all shipped to the same commercial address, it is possible we may be able to get you a better shipping rate than that shown in the shopping cart.
If you are local, you may pick up your order, but please be aware that scheduling a pick up can take up to four days. It is usually faster to have your products shipped.
One of our shipping options is the US Post Office, Parcel Post , which is about half the cost of UPS or FedEx. 5 gallon buckets go to Hawaii by USPS Parcel Post for about $43, and takes about 3 weeks.